Crucial Conversations
Kerry Patterson et al. · Techniques for staying calm and getting results in high-stakes, emotionally charged conversations at work or home.
10 people say it helped them, in their own words on Hacker News.
What people said
The techniques I've picked up have helped me build stronger relationships with my spouse, my children, my customers, my employees, and my peers.
Crucial Conversations has helped me to see how many more ways there are to speak up more often and more effectively.
I read "Crucial Conversations" around the time I turned 35 and it changed how I manage conflict in my relationships.
It was especially helpful to help me deal with people who were very confrontational and tried to create conflict
Since reading this book I notice elements it describes in basically every meaningful conversation I have.
I feel like this book gave me the tools to have differing opinions and express them successfully.
the one thing that stuck is the advice to "start with heart" during your crucial conversations.
they've helped me figure out how I want to structure conversations so they don't go weird.
Allowed me to understand the other side before talking
Saved my failing relationship
Description from Open Library
The New York Times Bestseller!Learn how to keep your cool and get the results you want when emotions flare.When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want.
Read the full description
You'll learn how to:Prepare for high-impact situations with a six-minute mastery techniqueMake it safe to talk about almost anythingBe persuasive, not abrasiveKeep listening when others blow up or clam upTurn crucial conversations into the action and results you wantWhether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
What people got from it AI summary
Best if you want calmer, more effective talks with partners, family, and coworkers.
- Stronger relationships
- Speaking up effectively
- Handling conflict calmly
Style
Practical tools
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The one-line description under the title is written by AI. Quotes are copied word for word.